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U.S. Shipping Options & Costs
Standard Ground U.S. Shipping (4-7 business days)
U.S. orders will be shipped via UPS, FedEx, DHL, or U.S. Postal Service
Priority Mail. Most packages arrive within 4-7 business days. (not a guaranteed
delivery time service)
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FREE for orders over $70.00.
(The $70.00 total is calculated BEFORE any promotion or coupon deductions, gift wrap charges & taxes)
$5.95 charge for orders under $70.00.
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Express U.S. Shipping (3-4 business days guaranteed)
3-4 business days guaranteed. Signature required. Excluding weekends. Not available to PO boxes. Standard express shipping charge of $15 will apply. Additional charges may apply for overweight, oversized, or large quantity orders.
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FedEx Overnight Delivery (for US destinations only)
Overnight delivery available for all orders received before 12pm PST (or 3pm EST). Overnight shipping service only available for orders received during Monday through Thursday.
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International Orders
Shipping costs and delivery times range depending on your location. Please contact our customer service department via email for additional shipping details. Orders typically take 10-21 business days.
*Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.
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Delivery Time
Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate.
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Return Policy
In order to return merchandise, you must obtain an RMA number from our customer service department.
You may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.
Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.
• RMA number
• Full name and address
• Phone number
• E-mail address
• Packing slip
• Original Order Confirmation Number
• Your reason for returning the merchandise
Please return the merchandise to:
BeautyAndSkin.com
RETURNS DEPARTMENT
All returns must be shipped back to BeautyAndSkin.com using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)
Any package that has not been received by BeautyAndSkin.com and tracking information cannot be provided will be the sole responsibility of the shipper.
**Please allow up to 14 business days to process your return or exchange.
If your package is returned to BeautyAndSkin.com marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $5.95 re-shipping fee.
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Cancel Your Order
Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact a Customer Care Representative.
Contact us at:
1-866-944-0210 - Toll free in the U.S.
Monday – Friday: 8am – 5pm Pacific Time
info@beautyandskin.com
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Claims
You must notify us within 15 days from the date of your order if you did not receive it.
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All information submitted to BeautyandSkin.com via the Internet, phone, fax or
mail is held in the strictest confidence and will not be sold, shared or viewed
by anyone other than the staff at BeautyandSkin.com and the company's affiliated
partners consisting of licensed suppliers, wholesalers, and healthcare
practitioners. This information will only be used for the purpose of processing
and delivering your order.
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BeautyandSkin.com provides security by offering 128 bit secure socket layer
(128-bit SSL) encryption protection on its website through GeoTrust, a leading
global provider of e-commerce security solutions. This high level of security
helps protect you against identity theft and credit card fraud.
BeautyandSkin.com has also implemented
extensive security measures to protect your personal information from loss,
unauthorized access, destruction, misuse, modification or disclosure.
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The contents of this site, such as text, graphics, images, information obtained from BeautyandSkin.com's licensors and other material ("Content") contained on this site, is for informational purposes only. The content has not been evaluated by the FDA and is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition. You should seek medical attention before undertaking any diet, exercise or other health program described on this web site. The BeautyandSkin.com Internet Site, an online information, marketing, and administration service, can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions have laws that may differ, by accessing the Internet Site, the user agrees that all matters relating to, access to, or use of, the Internet Site, or any other hyperlinked web site, shall be governed by the federal laws of Canada applicable therein. The user also agrees and hereby submits to the exclusive personal jurisdiction and venue of the courts of Canada and acknowledges that the user does so voluntarily and is responsible for complying with his/her own local laws.
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BeautyandSkin.com, its employees, officers,
directors, agents, contractors, partners, or other representatives are not
responsible for any typographical errors or inaccuracies set forth in this
website. The information, prices, and discounts set forth herein are subject to
change without notice. Please also note
that product pictures may vary.
Furthermore, the BeautyandSkin.com website is intended to increase awareness of health information and does not in any way, direct or indirect, express or implied, suggest diagnosis or treatment of any kind. The information provided on this website is not a substitute for professional medical attention. See your health care professional for medical advice or treatment. BeautyandSkin.com and its partnered suppliers disclaim all representations and warranties, including for example warranties of merchantability, suitability, and fitness for a particular purpose. Moreover, BeautyandSkin.com and its partnered suppliers do not represent or warrant that the information accessible via this website is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this website, neither BeautyandSkin.com nor its partnered suppliers nor any of its directors, officers, employees, agents, contractors, partners or other representatives will be liable for damages resulting from or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
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